Privacy Policy

PRIVACY POLICY

Last Updated: November 2025

1. GENERAL

This Website with the URL of https://sparkbluediamond.com/ ("Website/Site") is operated by Spark Blue Diamond ("We/Our/Us"). We are committed to protecting and respecting your privacy.

We collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 (21 of 2000) and other applicable Indian laws relating to data protection and privacy.

Please read the following carefully to understand our views and practices regarding your personal data.
We collect your personal information in order to provide and continually improve our products and services.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any updates, please review this policy periodically.

All partner firms and any third parties working with or for us, and who have access to personal information, are expected to read and comply with this policy. No third party may access or process sensitive personal information held by us without having first entered into a confidentiality agreement.

2. HOW WE COLLECT THE INFORMATION

  • From you directly and through this Site:
    We may collect information through the Website when you visit or interact with it. The data we collect depends on your interactions with our Website.

  • Through business interaction:
    We may collect information through our business interactions with you or your representatives.

  • From other sources:
    We may receive information from public databases, joint marketing partners, social media platforms, or other third parties such as:

    • Updated delivery and address information from our carriers or other third parties;

    • Information about your interactions with products and services offered by our subsidiaries.

3. INFORMATION WE COLLECT

We collect information primarily to provide better services to all our customers.
We may collect the following information when you use or sign up on our Website:

  • Name

  • Address

  • Zip/Postal Code

  • Email Address

  • Phone Number

  • Social Media Account (Facebook, Gmail, etc.)

When you visit our Site, some information is automatically collected, such as:

  • Operating system (OS) and browser type

  • IP address and access time

  • Referring website

  • Clickstream data (pages viewed, time spent, errors, interactions, etc.)

We may use cookies to improve user experience and to analyze usage patterns. You can choose to disable cookies in your browser settings; however, this may affect the functionality of certain site features.

We retain your information as long as necessary to provide you with our services and as mandated by law.

If you opt to receive marketing correspondence, newsletters, or participate in our promotions, we may use your information to send you product updates, offers, and event notifications.

4. HOW WE USE INFORMATION

We use the collected information to:

  • Provide, maintain, and improve our products and services;

  • Personalize user experiences;

  • Process transactions and manage orders;

  • Provide customer support and respond to inquiries;

  • Communicate order updates, promotions, and product news;

  • Detect and prevent fraudulent activities;

  • Comply with legal obligations;

  • Protect the rights and safety of Spark Blue Diamond, our users, and the public.

5. DATA TRANSFER

Information about our users is an important part of our business, and we take due care to protect it.

We may share your data:

  • With your consent or as required to fulfill an order;

  • With our affiliates and subsidiaries;

  • With trusted vendors and service providers performing business operations on our behalf (delivery partners, payment processors, etc.).

These third parties are obligated to protect your data and cannot use it for unrelated purposes.

We may also disclose data when required by law or to enforce our terms and protect our rights or safety.

6. COOKIES

We use cookies to:

  • Keep track of cart items;

  • Conduct research and improve our content;

  • Prevent fraud and enhance security.

Third parties (such as analytics and advertising partners) may also use cookies. You can disable cookies in your browser settings, but doing so may affect some site functionalities.

7. DATA SECURITY

We maintain physical, electronic, and procedural safeguards to protect your personal data against unauthorized access, use, alteration, or disclosure.

Key measures include:

  • SSL (Secure Sockets Layer) encryption for transactions;

  • PCI DSS compliance for payment handling;

  • Restricted employee access to sensitive data.

You are responsible for keeping your password secure and logging out from shared devices after use.

8. LINKS TO THIRD-PARTY SITES/APPS

Our Site may contain links to third-party websites. Please note that these websites follow their own privacy policies, and Spark Blue Diamond is not responsible for their content or practices.

We recommend reading the privacy policies of every website you visit.

9. SOCIAL NETWORK PLUGINS

Our Website may include social media plugins for easy sharing. These may set cookies only when you interact with them. Data collected by these plugins is governed by the respective social media platform’s privacy policies.

10. SHARING OF PERSONAL INFORMATION

We do not share your personal data without your consent, except:

  • With trusted partners bound by confidentiality agreements;

  • To comply with legal obligations;

  • To protect rights, property, or safety;

  • In business transfers, mergers, or acquisitions.

11. CHILDREN

If you are under 18, you may use our Website only under the supervision of a parent or legal guardian.

12. YOUR INFORMATION CHOICES AND CHANGES

You may opt out of promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

You may also request updates, corrections, or deletion of your personal data by emailing us at sparkbluediamond@gmail.com

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be reflected by updating the “Last Updated” date above. Continued use of our services after changes constitutes your acceptance of the revised policy.

14. NEWSLETTER

By subscribing to our newsletter, you agree to receive updates and promotional content from us. You can unsubscribe anytime using the link in the email footer.

Contact Details

Mr. Rabishankar Koley
Proprietor & Managing Head
Spark Blue Diamond
Address: Banstalla, 18, Sir Hari Ram Goenka Street, Raja Katra, Bara Bazar, Kolkata, West Bengal – 700007
📞 +91 90077 81555
📧 sparkbluediamond@gmail.com