Terms and Conditions

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Spark Blue Diamond and its affiliates (collectively “Spark Blue Diamond, we, our, us”) collect, use, share or otherwise process your personal information through the Spark Blue Diamond website www.sparkbluediamond.com and m-site (hereinafter referred to as the “Platform”).

While you may be able to browse certain sections of the Platform without registering with us, please note that we do not offer any product or service under this Platform outside India. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection of Your Information

When you use our Platform, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the Platform.

We may track your buying behaviour, preferences, and other information that you choose to provide on our Platform. This helps us understand, protect, and serve our users better. This may include URLs, browser details, and IP addresses.

We may collect personal information (such as email address, delivery address, name, phone number, credit/debit card details, and other payment information) when you set up an account or transact with us. We may also collect information from your correspondence, feedback, or participation in events and contests.

Use of Demographic / Profile Data / Your Information

We use your personal information to provide the products and services you request, to assist sellers and partners in fulfilling orders, resolve disputes, troubleshoot issues, enhance customer experience, and for marketing and analytics.

With your consent, we may access your SMS, contacts, camera, gallery, or other device data for verification or enhanced service functionality (e.g., KYC, invoices, personalization). Refusing consent may limit access to some services.

We may occasionally conduct surveys for research or marketing purposes. Participation is voluntary.

Cookies

We use “cookies” to improve the website experience, enable login persistence, and analyze web traffic. Third-party tools like Google Analytics may also use cookies. You can manage cookie settings in your browser, but disabling them may restrict some features.
Learn more at:

Sharing of Personal Information

We may disclose your information to third parties such as business partners, logistics providers, and payment processors for fulfilling your orders, legal compliance, analytics, or marketing purposes. We do not sell or share your data for third-party marketing without your consent.

Security Precautions

We follow industry-standard security practices to protect your data. However, data transmitted over the Internet can never be completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

Choice/Opt-Out

You may opt out of receiving promotional communications from us anytime after registering.

Advertisements on Platform

We use third-party advertising partners that may show ads based on your browsing interests. You can disable personalized ads via your device’s “Opt out of Ads Personalization” settings.
Spark Blue Diamond will have no access to your GAID once this feature is activated.

Children Information

Our Platform is intended only for users 18 years or older. If you share information of minors, you confirm that you have the authority to do so.

Data Retention

We retain personal information only as long as necessary for the purposes stated or as required by law. Data may be retained in anonymized form for analytics or research.

Your Rights

You can access, update, or correct your data through your account settings or by contacting us.
You can also withdraw consent anytime by writing to us (subject to applicable laws and service limitations).

Your Consent

By using our Platform or providing your data, you consent to the collection and use of your information as described. You also authorize us and our affiliates to contact you via SMS, calls, or email for service or marketing purposes.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page, and significant changes will be notified as required by law.

Grievance Officer

Mr. Rabishankar Koley
Designation: Proprietor
Spark Blue Diamond
Address: Banstalla, 18, Sir Hari Ram Goenka St, Raja Katra, Bara Bazar, Kolkata, West Bengal 700007
Email: sparkbluediamond@gmail.com
Time: Mon - Sat (9:00 AM – 6:00 PM)

Customer Support

For queries or complaints related to our products or services, contact our support team:
📞 +91 90077 81555
📧 sparkbluediamond@gmail.com

Queries Related to Privacy Policy

If you have questions, concerns, or complaints regarding this Privacy Policy or your personal data, please write to us at:
📧 sparkbluediamond@gmail.com